FEDEX is our preferred shipper. They do not guarantee to refund shipping fees due to inclement weather. We will make every effort to assist you to receive a refund when needed, but it is not guaranteed. We guarantee our product and will provide you with fresh product or a gift certificate for use at a later date, if our product is compromised due to the delayed delivery.
If you experience delayed delivery, please call our Mail Order Department at 903-855-9783 and leave a message for a return call.
More Shipping Info
Gift It
Leave a message to the gift recipient, right on the packing slip. Make it your own. We suggest the receiver be informed of the delivery schedule, so your gift does not sit outdoors very long.
Plan Ahead
We are a local restaurant, providing food for our community and loyal customers. PLEASE be alert to the shipping deadlines. Any orders received after the deadline are automatically scheduled for the next ship date.
Sometimes the shipping companies limit our shipping dates, so please order early during holidays and other busy seasons. Our product will last several months in your freezer… so plan ahead.
CREATE
When you create an account on our website, you can save your information to allow you to conveniently return for ordering
When you SUBSCRIBE, you’ll receive news and updates (and a few specials) from Pittsburg Hot Link Restaurant. .